If a guest requires a wheelchair, we can arrange a rental for them at their own expense. If a guest requests that we rent a wheelchair, please note that we can coordinate the rental, but will be unable to cover the expense.
Gatwick Airport Disabled Facilities
London Gatwick Airport caters for all passengers, including those with reduced mobility, and can extend their service to fulfil your requirements.
In both the North and South terminal of Gatwick Airport you will find the following facilities on offer:
Wider access pathways
Telephones at a height accessible to wheelchair users
Disabled toilet facilities
Reserved seating for disabled people in check-in areas
PRM only area in the departure lounge
The airport recommends contacting your airline at least 48 hours before you fly to ensure you can book specific mobility services to get you on your flight in time and you may need to inform your airline of any mobility items you will need to take on the flight with you such as wheelchairs or mobility scooters.
To find out more about the special needs facilities at Gatwick Airport telephone +44 (0)844 892 0322 and select option 2. If you need help while at the airport you can speak to an assistant at one of the help desks located in the terminal or a PRM (Person's with Reduced Mobility) assistance desks.